Paul J. Fong (CCNP, CCDP) holds a Bachelor's and Master's degree from Stanford University.  While pursuing his studies, Paul developed speech recognition software at the Xerox Palo Alto Research Center and published his work in IEEE Transactions on Systems, Man and Cybernetics.  Paul's background includes positions as an Advisory Systems Analyst at IBM where he developed a network monitoring system for NASA space shuttle telemetry, and as a senior member of the technical staff at MCI where he played a key role in the development of the SRDF-over-IP protocol.  Paul is a member of the Colorado Springs Cisco Users Group and lives in Monument, Colorado, with his wife Sharon and their daughter Shana.